Returns and Deliveries

We want you to be completely satisfied with your purchase from CALPET. If, for any reason, you are not satisfied with your product, we offer a return policy under the following conditions:

1. You have 14 days from receipt of your order to return the products.
2. Products must be returned in their original condition, with all tags attached and in their original packaging.
3. Return costs are the responsibility of the customer, except in the event of a manufacturing defect or error on our part.
4. Please contact us at [contact email address] for detailed instructions on the return process.
5. Once we have received and inspected the returned products, we will process the refund as soon as possible.

We strive to deliver your order as quickly as possible. Here is some important information regarding our deliveries:

1. We ship our products to the destinations available on our website.
2. Delivery costs will be calculated based on your delivery address and will be indicated to you during the ordering process.
3. We are committed to shipping your order within the timeframe indicated when placing the order. However, please note that delivery times may vary depending on the destination and circumstances beyond our control.
4. Once your order is shipped, you will receive a confirmation email with a tracking number allowing you to follow the progress of your delivery.
5. In case of delivery delays or issues, please contact us at mathilde@calpet.fr so we can help you resolve the situation.

Please note that return and delivery policies may be subject to change. We recommend that you regularly check our website for updates.